We trying our best to reduce the shipping time in current circumstances with COVID-19. Delivery time is slightly different for each location and bellow are estimated ones:

US: 10-14 Days
Canada, Australia, New Zealand: 10 - 15 Days
United Kingdom & Europe: 11-16 Days
Processing time: Items will ship within 1-3 business days.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. Once this period has expired, we are unable to offer a refund or exchange.

Along with your returned item please also include the original order number, your name, delivery address and the reason for returning. The cost of returning the item is the responsibility of the customer and is non-refundable. We recommend the use of a trackable service for returns as we are unable to refund items that fail to reach us.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

Creating a sustainable, nurturing environment for your family is one of the reasons we began this business but we want to do that on a global scale. At Jabaloo our ethos is focused on doing business in the most responsible way we can. Acknowledging that our business has an impact on the environment and its resources is a big part of our mission. We want to make sure that wenot only provide sustainable, eco-friendly products but also that our work helps create a brighter future for everyone. We are working hard to offset the environmental cost of our business ours and create a sustainable practices that supports our plant. We truly believe the more you give the more you get back, that’s why we are thrilled to have partnered with:

• Save the Children
• Trees.org
• Pachama

For every order we receive, part of that money goes towards supporting these 3 amazing organizations and the life changing work they do.Find out more about the work each of these amazing organizations do and why we’ve chosen to support them.